Tips for choosing a mover
June 1, 2017
Moving to a new home is exciting. However, packing up your home and making the move can be stressful. You can make your life much easier by knowing how to choose a moving company that is reliable and affordable. Here are some useful tips for choosing a mover that will safely transport your belongings to your new location.
- Ask for recommendations. Talk to family, friends, neighbors, real estate agents, and co-workers about their experiences with movers. What did they like or dislike about the mover they chose? Did the mover show up on time, deliver as promised, safeguard their property, and stick to its estimate?
- Check reviews. Do an online search of each mover you’re considering. Check the reviews on Google, Yelp, Angie’s List, com, and MovingScam.com. Be sure to look at any responses and resolution offered by the movers when there was a negative review. If they made amends, they are trying to live up to a standard.
- Get in-home estimates from at least three movers. No mover can give you an accurate estimate over the phone, and don’t hire a mover who estimates by cubic feet. They need to see your home and your belongings. Do they need to maneuver heavy furniture from an upper floor? Is access a problem? Once a mover has actually seen what you want to move, he can’t complain later that he didn’t know you had a piano on the second floor or a lot of breakables to be packed.
- Clearly communicate your needs and expectations. Surprises are wonderful at birthdays, but not when you’re moving. Tell the mover what you need and want—the date of the move, desired delivery, amount of packing to be required, and the type and frequency of communication with the driver along the route. If it’s critical that they movers arrive at a specific time, be sure that’s clear. Make no assumptions that what you want is a standard practice with every mover!
- Know the mover’s credentials, safety record, and insurance. Get the mover’s Department of Transportation (DOT) license, and verify it with the Federal Motor Carrier Safety Administration (FMCSA). Ask which type of liability insurance they offer to customers, such as full value or released value. The FMCSA also has a website where you can check the safety record of a mover. Visit “Company Snapshot” on org.
- Know who is actually moving you. Some movers use subcontractors. Do you feel comfortable with this third-party approach? Also, take the time to visit the mover’s office. Look at the condition of the trucks and ask to see their storage facility. You’re trusting them with your life’s possessions, so they should respect your wish to know where and how your items will be handled, transported, and stored.
- Study the estimate. Carefully review each moving estimate so you understand what you will be agreeing to. Is there a “not to exceed” price? Is it a binding estimate? What are the possible additional costs? How much insurance is included? Are all the services you requested, like packing and unpacking, included? Finally, be clear about the payment process. When is payment required? What forms of payment are accepted? What is the cancellation policy?